Sea Biskitz Return/Refund Policy
Lifetime Guarantee & Returns
We stand behind our products with a lifetime satisfaction guarantee. If you are ever unhappy with your purchase, simply reach out to us and we will provide a full refund.
Exclusions
Gift cards are non-refundable.
Refund Requirements
To process a refund, we will need to see a copy of your receipt or your order number as proof of purchase.
Do Not Ship Returns
Please do not send any products back to our manufacturing facility.
Processing Your Refund
Once your refund request is approved, the funds will be issued as a credit to your original payment method. This process typically takes a few business days.
Missing Refunds
If your refund hasn’t appeared:
-
Check your bank or credit card statement.
-
Contact your payment provider directly. Banks and credit card companies often require extra time to process refunds.
-
If you still don’t see the refund after completing these steps, email us via the contact information below.
Exchanges
We offer exchanges for items that arrive defective or damaged. If you need to swap an eligible item for the same product, please contact us via the information below:
Contact Us
If you have any questions about our return/refund policy, please contact our customer service team:
Email: Contact Us
Hours: Monday-Friday, 9am-5pm EST
This Return Policy was last updated on 1/1/2026.